Answers to Frequently Asked Questions
- Some items and prices may vary by location.
We deliver breakfast starting at 5:30 am.
Lunch can be delivered as early as 7:00 am. if requested in advance.
Catering orders for Saturday and Sunday can be pre-arranged, minimum $200.00.
UCSF Customers can order using a "P CARD" or order through Bear Buy with America to Go.
There is no minimum size order for Monday through Friday deliveries; there is a $200.00 minimum for Saturday and Sunday deliveries.
A $10.00 delivery fee for all orders with walking distance, orders to Mission Bay area or requiring a van delivery will be $20.00
Orders may be cancelled or amended up to one hour before your delivery time. There is no charge for a cancellation made in this time frame. Any orders cancelled less than an hour before the delivery time will be charged full price.
We request email addresses when placing orders for confirmation purposes only, we DO NOT release this information.
We strive to meet our customers' needs. Please call us with special requests and we will work with you to accommodate your needs.
We accept ALL major credit cards.
Itemized receipts and credit card receipts are delivered with your food. You may request to have a faxed copy of your receipt when placing your order.
Requests for receipts more than 30 days old will be honored; after 30 days a 10% service fee may be charged.
Green policy: We try to minimize waste and therefore use carafes/airpots for coffee and tea service which means we pick these up the next day. We also try to use wicker serving baskets which we can reuse or aluminum trays that you may put in the recycle. We try to eliminate plastic waste as much as possible. Palio Paninoteca, dba Palio Café and Palio Caffè is an independent minority owned business.
505 Montgomery St.
San Francisco, CA 94111
Mon-Fri 5:30 am - 4:00 pm
Tel: (415) 362-6900
Fax: (415) 362-0700
500 Parnassus Avenue
On the UCSF Campus
San Francisco, CA 94122
Mon-Thu 6:30 am - 6:00 pm
Fri 6:30 am - 5:00 pm
Tel: (415) 681-9925
Fax: (415) 681-9927